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Consumer >> Pets

Minx
stranger


Reged: 02/21/07
Posts: 16818
Loc: Stafford
Drs Foster & Smith
      04/18/13 10:33 AM (70.42.158.246)

Have to give a shout out to their customer service - ordered a gate for my basement to keep the doggies off my soon-to-be installed carpeting. Accidentally ordered the wrong size and hit submit before I realized my mistake.

Called, and not only did they answer immediately (no voice trees of press 1 for stupid-ass mistakes), but they also fixed my order right away and replaced the wrong sized gate with the correct one. She even checked to make sure that the gate would work for my hallway size.

I would definitely order from them again!

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Subject Posted by Posted on
* Drs Foster & Smith Minx 04/18/13 10:33 AM
. * * Re: Drs Foster & Smith GoBetween   05/15/13 11:35 AM
. * * Re: Drs Foster & Smith DogResqer   04/18/13 10:37 AM
. * * Re: Drs Foster & Smith Minx   04/22/13 10:52 AM

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